Distance Sales Contract
ARTICLE 1.
SELLER: KNT PRİNT will be referred to as the seller.
BUYER: The person who purchases the product ordered by the seller on the internet at www.kntprint.com will be referred to as the buyer.
ARTICLE 2. SUBJECT
The subject of this contract is the rights and obligations of the parties in accordance with the Law No. 6502 on the Protection of Consumers and the provisions of the Distance Contracts Regulation, regarding the commercial sale and delivery of the product whose qualities and sales price are specified, which the BUYER ordered to the SELLER on the internet at www.kntprint.com. is to detect.
ARTICLE 3. BASIC FEATURES OF THE PRODUCT SUBJECT TO THE CONTRACT
3.1. Type and type of the products, Quantity, Brand/Model, Color, Sales Price Including Taxes (as quantity x unit price) are as stated on www.kntprint.com
3.2. Payment Method: If you do not pay for your purchases via money order within 3 business days, your order will be canceled by our system. Responsibilities arising from this situation belong to the customer.
3.3. Since forward sales are made only with credit cards belonging to banks, the buyer accepts that he will separately confirm the relevant interest rates and information regarding default interest from his bank, and that the provisions regarding interest and default interest will be applied within the scope of the credit card agreement between the Bank and the buyer, in accordance with the provisions of the legislation in force. declares and undertakes.
ARTICLE 4. GENERAL PROVISIONS
4.1. BUYER, in his shopping from www.kntprint.com, obtains information about the basic characteristics of the product subject to the contract, sales price, right of withdrawal, protection of digital data and which software it will work with, payment method and preliminary information regarding delivery before the establishment of the contract, confirms whether the distance sale has been realized and approved. He declares that this document has been sent to him, that he has read it, and that he has given the necessary confirmation on the internet.
The preliminary information text is a part of this contract and takes place before the contract. When the BUYER clicks on the checkbox in online distance sales, the parties accept that the preliminary information has been read before the sales contract is established and the sales contract following this text has become valid between the parties.
4.2. All information and promises made to the BUYER regarding the product or service in this form are valid until changes to the product information are made and published, and it is hereby cautioned that after this day, the Seller is not bound by the information and promises given in this form.
Hereby, the validity period of price commitments regarding the goods and services subject to the Preliminary Information-Sales Agreement is limited to 30 minutes from the moment the order is placed.
The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated within the period announced on www.kntprint.com, depending on the distance of the BUYER’s residence for each product, provided that it does not exceed the legal 30-day period.
4.3. If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
4.4. The SELLER cannot be held responsible for the ordered product not being delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER. In this case, the cargo company is responsible for any damages or problems that may occur.
4.5. In cases where it is decided that the installation of the product will be carried out by the SELLER or under the responsibility of the SELLER, the responsibility of ensuring that the product is installed properly lies with the SELLER. On the contrary, the BUYER who undertakes the assembly of the product and causes damage to the product during the process is responsible for the damage that occurs.
4.6. In cases where the installation of the product should be done by the BUYER, if the product is installed incorrectly or the product is damaged by not following the installation instructions, the SELLER cannot be held responsible for the consequences of the installation.
4.7. SELLER is responsible for delivering the product subject to the contract intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals.
4.8. If it is understood that the goods or services subject to the contract cannot be supplied for a justified reason, the SELLER may inform the BUYER and obtain approval and supply a different product of equal quality and price to the BUYER before the contractual performance obligation expires.
4.9. If the SELLER cannot fulfill its contractual obligations in the event that it becomes impossible to fulfill the product or service subject to the order (inability to supply the product in any way from the supplier company), it shall notify the consumer of this situation before the expiry of the contractual performance obligation and supply the BUYER with a different product of equal quality and price. can.
Features, stock status, prices, etc. of the products on the Seller’s website. It is possible that any errors may occur in these matters. In such cases, errors are corrected by the Seller. However, in case of any error, the Seller may cancel the contract (order) and refund the paid amount to the credit card (or account), even if the order has been completed and the amount has been received from the Buyer’s credit card as paid by the Buyer (or by transfer). It is the responsibility of the organization that issues the card/account to transfer the refunded amount to the Buyer’s account, and the Seller has no liability for any delays that may occur. Price changes due to increases and decreases in prices depending on market conditions are not within the scope of this regulation.
4.10. For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid with the payment method preferred by the BUYER.
If the product price is not paid for any reason or is canceled in bank records, the SELLER is deemed to be free from the obligation to deliver the product.
4.11. After the delivery of the product, if the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or unlawful use of the BUYER’s credit card by unauthorized persons, which is not due to the BUYER’s fault, the BUYER will have 3 days to pay for the product, provided that it has been delivered to him/her. It must be sent to the SELLER within . In this case, shipping costs belong to the BUYER.
4.12. If the SELLER cannot deliver the product subject to the contract within the deadline due to force majeure or extraordinary circumstances such as weather conditions that prevent transportation, interruption of transportation, or lack of stock, it is obliged to notify the BUYER of the situation. In this case, the BUYER may exercise one of his rights to cancel the order, replace the product subject to the contract with a comparable product, if any, and/or postpone the delivery period until the hindering situation disappears. If the BUYER cancels the order, the amount paid will be paid in cash and in lump sum within 10 days. For payments made by the BUYER by credit card, the product amount will be returned to the relevant bank within 10 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER’s accounts after its return to the bank is entirely related to the bank transaction process, the SELLER cannot be held responsible for late payments that may be made from the bank to the BUYER. The BUYER already accepts that it will not be possible for the SELLER to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount returned to the credit card by the SELLER to be reflected in the BUYER’s account by the bank.
Within the scope of the Personal Data Protection Law No. 6698, due to this agreement, I am allowed to record my personal phone number, TR ID number, bank information, credit card information, identity card information and copy, address and to transfer my information to third parties and companies in order to carry out the relevant transactions. I was informed whether I gave or not; I was clearly informed and asked whether I had express consent.
Within the scope of the Personal Data Protection Law No. 6698, the telephone number, TR ID number, card information, identity card address and other information and sample address are recorded and the relevant information is related to technical service, installation or commercial transactions and the product subject to sale. I give explicit permission to transfer it to third parties and companies for the transactions.
ARTICLE 5. ORDER CANCELLATION IN COMMERCIAL SALE
In purchases made by non-consumer Buyers for more than one product, even if the order is made and the amount is received from the Buyer’s credit card as paid by the Buyer (or by transfer), the Seller may terminate the contract (order) or a part of the order before delivery without stating any reason. By canceling first, the amount paid can be refunded to the credit card (or account). It is the responsibility of the organization that issues the card/account to transfer the refunded amount to the Buyer’s account, and the Seller has no liability for any delays that may occur.
ARTICLE 6. RIGHT OF WITHDRAWAL
BUYER has the right to withdraw within 14 days from the delivery of the product subject to the contract to himself or to the person/organization at the address indicated. The consumer may also exercise his right of withdrawal within the period from the conclusion of the contract to the delivery of the goods. Within 14 days from the date on which the consumer’s notice of withdrawal reaches the seller, the product price is returned to the BUYER at once, without any additional costs. The shipping cost of the product returned due to the exercise of the right of withdrawal is borne by the BUYER. BUYER must return the goods within 14 days from the date of notification regarding the exercise of the right of withdrawal, otherwise the SELLER will not have any liability arising from the exercise of the right of withdrawal. BUYER will be responsible for any damages or financial losses that may occur if the goods are not returned.
The Seller undertakes to take the necessary actions to exercise the right of withdrawal if the withdrawal notification is made with the procedures agreed upon in this text, which is a preliminary information and contract. If the right of withdrawal is used properly, the product price will be refunded in the same way as the BUYER’s payment method. For example; When a BUYER who has made a transaction with a credit card uses his or her right of withdrawal properly, the product price will be refunded to the BUYER’s credit card.
The right of withdrawal is a right granted to the consumer by law, and it is not possible for real and legal persons who are not included in the definition of consumer to benefit from the right of withdrawal based on the Law on Consumer Protection. Returns of products purchased by non-consumer BUYERS are made ON AN OPTIONAL basis only with the approval of the manufacturer, taking into account customer satisfaction. The discretionary situation stated here does not give any acquired rights to the BUYER. Products that are accepted for return at discretion are only possible if the return invoice is issued and delivered to the BUYER. Otherwise, the transaction will not be processed.
In order to exercise the right of withdrawal, the SELLER must be notified by fax or e-mail within 14 days and the product must not have been used within the framework of the provisions of the article in this contract. It is not possible to make a withdrawal notification via phone. The return of products whose invoice is issued in the name of a legal entity (ordered in the name of the BUYER who is not accepted as a consumer) cannot be completed unless a RETURN INVOICE is issued.
The right of withdrawal period is the day the contract was established in contracts regarding the performance of services; In contracts regarding the delivery of goods, it starts on the day the consumer or a third party designated by the consumer receives the goods. However, the consumer can also exercise his right of withdrawal within the period from the conclusion of the contract to the delivery of the goods.
In case of withdrawal, the BUYER will make the refund in accordance with the procedure and form specified in this contract, and if the BUYER makes a return by “private courier, motor courier or other” in a way that constitutes an abuse of the right, the expenses will not be covered by the SELLER. In case of such return, all expenses will be borne by the BUYER.
6.1. DETERMINING THE PERIOD OF THE RIGHT OF WITHDRAWAL
In determining the duration of the right of withdrawal;
a) For goods that are subject to a single order and delivered separately, the day when the consumer or the third party designated by the consumer receives the last good,
b) In case of goods consisting of more than one piece, the day when the consumer or the third party designated by the consumer receives the last piece,
c) In contracts where regular delivery of goods is made for a certain period of time, the day when the consumer or the third party determined by the consumer receives the first goods is taken as basis.
ARTICLE 7. TRANSACTIONS AND PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
a) Contracts regarding goods or services whose prices change depending on fluctuations in financial markets and are not under the control of the seller or provider.
b) Contracts regarding goods prepared in line with the wishes or personal needs of the consumer.
d) Contracts for those whose protective elements such as packaging, tape, seal, package etc. have been opened after delivery and mileage has started and therefore are not eligible for return.
d) Contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature.
e) Contracts regarding the use of free time for accommodation, goods transportation, car rental, food and beverage supply and entertainment or recreation, which must be made on a certain date or period.
f) Contracts regarding services whose performance started with the approval of the consumer before the right of withdrawal expires.
g) If any change or deterioration has occurred due to not using the product in accordance with its operation, technical specifications and usage instructions within the withdrawal period,
g) Products that are not suitable for return due to their nature,
h) Legal entities and/or individuals acting for commercial or professional purposes cannot benefit from the right of withdrawal and any rights arising from the right of withdrawal.
ARTICLE 8. DEFAULT OF THE BUYER
In case of default by the BUYER, the BUYER agrees to pay the SELLER’s losses and damages arising from the delayed performance of the debt. In cases where the BUYER’s default is caused by the SELLER’s fault, the BUYER will not be obliged to meet any claims for loss or damage.
ARTICLE 9. OBJECTION AND JUDICIAL REMEDIES
a) Since the necessary preliminary information and negotiations have been made until the order confirmation, the BUYER is deemed to have accepted all the conditions of this contract if the order is approved.
a) Since the necessary preliminary information and negotiations have been made until the order confirmation, the BUYER is deemed to have accepted all the conditions of this contract if the order is approved.
b) Products to be returned within 14 days must be delivered complete and undamaged, along with their box and standard accessories, if any.
The product price will be returned to the BUYER within 14 days following the notification of withdrawal reaching the SELLER.
In case of a dispute regarding the complaint, the consumer may apply to Consumer Arbitration Committees or Consumer Courts. Monetary limits regarding the duty and authority of consumer arbitration committees to hear disputes;
The value and application authority for applications to be made to consumer arbitration committees for 2022: In disputes with a value below 10 thousand 280 TL, application will be made to District Consumer Arbitration Committees, and in provinces with metropolitan status, in disputes between 10 thousand 280 TL and 15 thousand 430 TL, application will be made to Provincial Consumer Arbitration Committees. Provincial Consumer Arbitration Committees are responsible for disputes with a value below 15,430 TL in the centers of provinces that do not have metropolitan status and in the districts of these provinces.
For disputes above these values, applications are made to consumer courts, not to consumer arbitration committees. The competent authority is the consumer arbitration committee and consumer courts where the consumer resides or where the consumer transaction is made. In case of dispute, the consumer may apply to all alternative dispute resolution methods such as arbitration and mediation. It is known that alternative dispute resolution methods are faster, more economical and more effective. Applying for these remedies does not eliminate the right to seek legal remedies.
ARTICLE 10 INFORMATION REGARDING THE USE OF THE GOODS/SERVICE
In accordance with the intended use of the Products subject to the contract; The user manual inside the product must be used as described by the instructions, labels or notification owner.
ARTICLE 11 OTHER PROVISIONS
Istanbul Anatolian Courts and Enforcement Offices have exclusive authority to resolve all disputes arising from this agreement. Unless the address change is notified to the other party in writing at least fifteen days in advance, notification to the above mentioned addresses will have all the legal consequences of a legally valid notification. The parties have concluded and entered into force by reading the provisions of this contract and approving it electronically by the Buyer.
IMPORTANT NOTE:
The seller is not responsible for any subsequent removal of the speed limit or increase in speed of the escooter purchased by the customer. The customer accepts that this information was given to him.
Before signing the cargo report, open the box of your product (Escooter Package) with the cargo officer and check the accuracy of the brand, model and quantity of the product(s) included in the invoice and whether there is any damage or problem in the products. You need to check the outer box for damage. If there is any damage or deficiency for any reason, do not return any documents regarding the delivery.
Before signing the cargo report, open the box of your product (Escooter Package) with the cargo officer and check the accuracy of the brand, model and quantity of the product(s) included in the invoice and whether there is any damage or problem in the products. You need to check the outer box for damage. If there is any damage or deficiency for any reason, return your box to the cargo officer with a request to keep a report, without signing any documents regarding the delivery. If you fulfill this obligation, your new products will be sent to you immediately.
In case of receiving products whose box or itself is damaged or whose contents are claimed to be missing, we are not responsible for the damage or shortage of the products inside. Please report this situation in writing to info@kntprint.com or verbally to ……………… as soon as possible.
Unless specifically stated on the campaign page on the www.kntprint.com website, sales are not made at unreasonable prices. Orders for products with such incorrect pricing due to human/technical errors will be canceled after notification, and if any price has been paid, it will be refunded.
If the order is placed, the BUYER is deemed to have accepted all the conditions of this preliminary information and contractual text.
Thank you for choosing us.
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